Frequently Asked Questions
When should my cake be ordered?
Wedding cakes should be ordered at least 3 to 6 months in advance.
Birthday cakes 2-4 weeks in advance If availability exists, we always try to accommodate any requests up to one week prior to the event. However, we are only able to produce a certain number of custom cakes per week.
Ordering in advance is the only way to secure your event date.
What is your payment policy?
Payments can be made by Cash, Credit Cards and checks for deposits only.
Your remaining balance must be paid 14 days before your booked date. Failure to pay remaining balance will cause cancellation of your order and no refunds of any deposits.
What is your cancellation policy?
Any orders that are cancelled 14 days prior to your event date will be refunded. However you will forfeit your retainer. Orders cancelled 10 days or less may not be refunded.
What is your delivery policy?
Delivery is offered for an additional fee and will be determined at time of order.
Delivery is only offered if we have availability on date requested.
Are you a nut free bakery? No, we are not a nut free facility. We advise you or your guests with food allergies not to consume our products.
Do you offer cake tastings and consultations?
We do offer cake tastings and consults for Wedding cakes as well as custom cakes for 100 servings or more. Cake tastings have a fee of $25.00 which must be paid when booked. This fee is applied to your cake when you order it with us. It is a non-refundable fee should you cancel. You may have your choice of 2 cake, frosting, and filling flavors which should compliment each other as they will be baked as a cupcake for your tasting. If you need suggestions for your tasting, we can provide them for you.